On rare occasions we may run out of stock on an item. New York residents add 8.875% sales tax on all personal care products, aromatherapy, appliances and books. We will contact you if this is the case, and you may opt out of the insurance at your own risk and discretion. There may be an additional charge to a high value package during transit. Shipping costs are based on package weight. We must ship via USPS to all APO addresses. To avoid this charge please add a street address to address line 2 during checkout. Greenbaymarketplace will happily deliver to your PO BOX via USPS for a nominal extra charge. Shipping carriers may deliver your package on a Saturday and do not deliver on Sunday or national holidays. Orders received over the weekend may not process for shipment until Monday. We strive to process all expedited orders placed before 1PM EST the same day provided adequate stock is available and the order successfully passes all necessary verification processes. Expedited orders placed after 1 PM (EST) may not process until the next business day. Please note: In some instances your order may ship in multiple shipments (due to product and warehouse availability) and could use different carriers for each shipment.įor faster processing and delivery you can select expedited 1, 2, or 3 day shipping at checkout for an additional fee. Standard delivery time is 1-6 business days for continental US destinations. We will ship all of your orders using USPS with a verified tracking number for online tracking and delivery confirmation. Only orders placed directly though qualify for Same Day Shipping. ![]() Item eligibility can change depending on the day of the week, time of day, and product availability, so please check each item’s availability at the time of order. ![]() offers a Same Day Shipping guarantee on most in-stock items ordered Monday – Friday by 1pm EST (excluding national holidays). We currently do not ship outside the U.S. Orders to Alaska, Hawaii, Puerto Rico, Guam and the US Virgin Islands are shipped based on USPS real-time costs depending on the weight of the package, delivery method and final destination. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Please allow additional days in transit for delivery. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Shipping charges for your order will be calculated and displayed at checkout. Shipping and handling charges are a flat rate of $5.95 for all orders using Standard Shipping and free for orders over $49 within the continental 48 states in U.S excluding Hawaii, Alaska, Virgin Islands & Puerto Rico. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.Thank you for visiting and shopping at, Following are the terms and conditions that constitute our Shipping Policy. The weight of any such item can be found on its detail page. Please also note that the shipping rates for many items we sell are weight-based. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. ![]() Note that there are restrictions on some products, and some products cannot be shipped to international destinations. We can ship to virtually any address in the world. We'll notify you via e-mail of your refund once we've received and processed the returned item. If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You may return most new, unopened items within 30 days of delivery for a full refund.
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